Warranty Policies

  • We are offering up to 60 days warranty from the day you receive the product, to all our imported products and custom made sofas and is subject to terms and conditions
  • Mattresses, depending on brand has their own warranty period and conditions
  • Please keep your official receipts as this will be proof of your purchase to claim for warranty
  • We have the right to refuse the warranty should you not possess a proof of purchase

Warranty Terms & Conditions

  • This warranty covers only product that has factory hidden defects for 60 days from the day you receive the product
  • The warranty does not apply to product that has been stored incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
  • This warranty is to the benefit of the original purchaser of the product
  • It is not transferable
  • If damage occurs for which Sylpauljoyce cannot find the identical materials or parts within the time allotted for repairs or replacements, Sylpauljoyce reserves the right to provide materials or parts of equivalent qualities and features as substitutes
  • If we determine that your claim is covered under this warranty, Sylpauljoyce is in its sole discretion to repair or replace the defective parts/products even contribute to other appropriate methods to resolve without any purchase returns allowed
  • If your product has a repair or replacement, your right to services mentioned in this warranty is not extended from the date repaired/replaced but still is valid to the period specified by the original warranty
  • This warranty covers only for household use
  • Warranty is valid only when the original receipt as proof of payment is presented. We reserve the right to deny any exchanges or returns without the original receipt
  • Sylpauljoyce reserves the right to judge and make a decision on every product’s term of warranty. Our decision is final.
  • Sylpauljoyce reserves the right to change the terms and conditions of this warranty without prior notice.
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