Sofie Pillow (B1T1)
The warranty covers only product that has factory hidden defects for 60 days from the day you receive the product. For more information, click here to view the Warranty Information.
We advise that customers or its representatives to carefully inspect the items upon delivery. It is a requirement for you to sign our trip ticket to confirm that the items are received in good condition. Please leave a remark should you have concerns/complaints or refuse receipt of the item/s.
RETURN AND EXCHANGE
If the customer wishes to return items for an exchange or refund, please email us a brief explanation for the reason of return at firstname.lastname@example.org or call us through our numbers (043) 774 5869 or +63 923 081 3161. Items will be inspected by our staff for verification. No returns will be accepted without prior approval of return. Proof of purchase is required to issue an appropriate exchange or refund.
Please note that we reserve the right to refuse return, replacement or refund if it has been evaluated by our staff that the items went through abuse and/or misuse. Change of mind regarding the purchase made does not entitle the customer for refund or exchange. For more information, click here to view the Return and Exchange Policy.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Among the circumstances that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance staff. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your payment has been received, we will issue a credit to your account in the amount of the charge.
PRICING AND AVAILABILITY
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing information, we shall have the right to refuse or cancel any orders placed for that product. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit or debit card account in the amount of the incorrect price.
However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
We try to provide accurate depictions and descriptions of our products; however, we do not guarantee that descriptions, colors, dimensions, details or other content on our sites or in our services are accurate, complete, reliable, current or error-free. If a product offered on this site is not as described, your sole remedy is to return it in unused condition (except for products that are not eligible for return). Furthermore, colors and other details that you see on your monitor may vary from the actual product. We cannot guarantee that your monitor will accurately display the details of our products and services.